Please read these terms and conditions (“terms and conditions”, “terms”, “Legal Terms”) carefully before using fiercetigerhobby.com or gentletiger.org websites (“website”, “service”) operated by Fierce Tiger Hobby (“us”, ‘we”, “our”).

Should you have any questions or doubts related to the privacy policy, you can contact us at any time by sending a mail to: Store@fiercetigerhobby.com

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Fierce Tiger Hobby only grants use and access of this website, its products, and its services to those who have accepted its terms.

Age restriction

You must be at least 18 (eighteen) years of age before you can use the Services of this website. By using the Services of this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Fierce Tiger Hobby assumes no responsibility for liabilities related to age misrepresentation.

User account (e-shop).

When setting up a user account, you have to enter your email address and full name, and define your password for the account. The provision of data is voluntary, but necessary to set up an account. At the stage of setting up the account or when editing the user profile, you can enter additional data about yourself, that is billing address, shipping address, phone number, company data. The provision of such data is absolutely voluntary. You can have an account without entering any additional data. In this situation, when you place an order, you will have to enter additional data.

The data entered by you as part of the user account are processed only for the purpose of maintaining the account and enabling you to use the account. The provision of data in the user account is to facilitate for you placing orders in the shop by automatic completion of data in the order form.

You are responsible for ensuring the accuracy of this information, and you
are responsible for maintaining the safety and security of your identifying information.

You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.
We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Products, prices and characteristics.

Product prices may be updated over time, replacing previous prices. Images and features of the Products are indicative only and therefore not binding. The Products may differ slightly from what is shown in the images due to the nature of 3D printing, there may occasionally be imperfections such as small spots, or color variations and/or may have removable printing sprues attached. We use biodegradable PLA which is made from vegetables such as corn and potatoes. This is a fairly strong material, but is not indestructible.


When placing the order (via website or over the phone), you have to enter data necessary for the execution of order, that is full name, billing address, phone number. You can also enter a different shipping address and company data. We process your data concerning payment and IP number. The provision of data is voluntary, but necessary to place an order.

By submitting an order, the customer accepts and undertakes, in the agreement with Fierce Tiger Hobby, to observe the provisions and these terms and conditions of sale. Therefore, the submission of the order confirmation implies the customer’s full knowledge and acceptance of these terms and conditions of sale.

The customer agrees, once the purchase procedure is completed, to print and keep these conditions of sale.

All orders must be complete in all their required parts and once transmitted they will constitute a contractual proposal by the Customer, which will become binding once confirmed and accepted. Fulfillment of the order by Fierce Tiger Hobby therefore shall be equivalent to confirmation and acceptance of the order.

Orders not paid for by the Customer will be reversed and cancelled after 7 business days, nullifying any charge by Fierce Tiger Hobby.

Fierce Tiger Hobby will accept orders only for products that are available online, maintaining pre-orders and any reservations in case of temporarily out of stock products. Fierce Tiger Hobby also agrees to promptly notify Customers of any products no longer available for printing. Incomplete orders will never be shipped without prior authorization from the Customer.

Shipping and Delivery

Fierce Tiger Hobby agrees to ship paid merchandise as quickly as possible. Indicatively, and not bindingly, Fierce Tiger Hobby will endeavor to print the order within 5-10 business days from the date the payment was received. And deliver the ordered goods to the courier within 5 business days after completion of printing. Delivery times will vary based on the municipality of delivery and the timing indicated by the courier. Buyers are responsible for any customs and import taxes that may apply. Fierce Tiger Hobby is not responsible for delays due to customs.

It will be the responsibility of the Customer to verify upon receipt of the shipment that the package is intact, not damaged, wet or opened. If this is not the case, the Customer may refuse the delivery, but in the event that it is accepted, it will no longer be possible to object to the external characteristics of what has been delivered.

Methods of Payment

Payment of orders for purchasing products and any shipping costs must be made by the customer via the method proposed by the site, that is, via PayPal. Payment may also be made by personal check but the order will not be started until the check clears the bank deposit hold time.

In case of payment via Pay Pal by credit card, financial information will be forwarded via encrypted protocol to PayPal (www.paypal.com), without Fierce Tiger Hobby having access to such information.

Right of withdrawal and returns

The Customer has the right to withdraw from the purchase contract for any reason, without explanation and without penalty. To exercise this right, the customer must send Fierce Tiger Hobby notice of intention to proceed with the right of withdrawal within 14 working days from the date of receipt of the purchased product. Such notice must be sent by email to the following address: Store@fiercetigerhobby.com.

Following receipt of the notice of withdrawal, Fierce Tiger Hobby will notify the customer of the instructions and procedures for returning the product or order on which the right of withdrawal has been expressed. Once the you receive instructions by Fierce Tiger Hobby, the return of the product(s) must be made no later than 4 days.

The right of withdrawal applies to the product purchased in its entirety. Therefore, the returned product must be intact and returned in its original packaging, complete in all its parts and with the protective cellophane.

In addition, the returned product must be returned free of any dents, scratches, cuts or other damage that would reduce its commercial value. By law, shipping costs are the responsibility of the customer, unless otherwise agreed upon.

The shipment of the returned product, until its delivery, is under the full responsibility of the customer. In case of damage to the product during transport, Fierce Tiger Hobby will notify the customer of the incident so that they can file a complaint against the courier in a timely manner.

Once it is ascertained that the conditions for a refund are met, Fierce Tiger Hobby agrees to make the bank transfer via PayPal related to the returned product or order within 5 business days since receipt of the return.


These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Washington applicable to agreements made and to be entirely performed within the State of Washington, without regard to its conflict of law principles.


Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes” brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.


In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

Fierce Tiger Hobby